Booking of customer support salaries

To book customer support salaries in QuickBooks, you should create a paycheck for your employees or vendors, and ensure that your payroll settings are correctly configured. Here’s a step-by-step guide on how to do this:

  1. Set Up Employees or Vendors (Payees):
    • If you haven’t already, make sure your employees or vendors (those providing support services) are set up in QuickBooks. Go to the “Employees” or “Vendors” menu, depending on whether you’re paying employees or non-employee service providers.
  2. Configure Payroll Settings (if using employees):
    • If you have employees, ensure that your payroll settings are correctly configured. Go to the “Employees” menu and select “Payroll Setup” or a similar option. Follow the on-screen instructions to set up payroll.
  3. Create Paychecks or Bills:
    • Depending on whether you’re paying employees or non-employee vendors:
      • For employees: Go to the “Employees” menu and select “Run Payroll.” Follow the steps to create paychecks for your employees.
      • For non-employee vendors: Go to the “Expenses” menu, select “Vendors,” and choose “Enter Bills.” Create a bill for the support services and select the appropriate expense account.
  4. Track Payments and Expenses:
    • QuickBooks will track the payments and expenses associated with the support salaries. You can view these transactions in various reports, such as the Profit and Loss statement or Expense Reports.
  5. 1099 Reporting (if applicable):
    • If you are paying non-employee vendors for support services and they are subject to IRS Form 1099 reporting, make sure you have their Tax ID or Social Security Number on record. This information will be needed for 1099 reporting.

Always consult with a certified accountant or tax professional to ensure that you are handling salaries, expenses, and payments correctly and complying with local laws and regulations. Additionally, QuickBooks may have undergone updates or changes since my last knowledge update in September 2021, so it’s a good idea to refer to the latest QuickBooks documentation or reach out to their support team if you have any questions or need assistance with specific features or issues.

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