Sale of customer support software

To record the sale of customer support software in QuickBooks, you should create an invoice to bill your customer for the software sale. Here’s how to do it:

Method 1: Using an Invoice for Software Sale

  1. Log in to QuickBooks: Open QuickBooks and log in to your company file.
  2. Create a Customer Record: If you haven’t already, set up a customer record for the client who is purchasing the support software. To do this, go to the “Customers” menu and select “Customer Center.” Click on “New Customer & Job” to create a new customer or use an existing one.
  3. Create an Invoice: a. Go to the “Customers” menu and select “Create Invoices.” b. In the “Customer:Job” field, select the customer who is purchasing the software.
  4. Add Line Items: a. In the invoice, add line items for the support software. Include a description of the software, the quantity, the price per license, and any additional charges. b. QuickBooks will calculate the total amount due based on the line items.
  5. Specify the Service Date: a. In the “Invoice Date” field, enter the date of the software sale.
  6. Choose an Income Account: a. In the “Income Account” field, select the appropriate income account that corresponds to your software sales revenue. If you haven’t already set up an income account for software sales, you can create one.
  7. Specify the Payment Terms: a. Enter the payment terms, such as the due date.
  8. Save and Send the Invoice: a. After filling out the invoice with the relevant details, click “Save & Close” to save the invoice. b. You can also choose to send the invoice to the customer via email directly from QuickBooks.

By following these steps, you’ll accurately record the sale of customer support software in QuickBooks, allowing you to track your revenue and maintain accurate financial records. Always consult with your accountant or financial advisor to ensure you are categorizing and recording income correctly based on your specific business and accounting practices.

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